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Support Information
Merchant Record
The responsible merchant is Nalgene, reachable by email at chi146478@gmail.com or by phone at 844-625-4363. Written correspondence and authorized returns use this complete address: 75 Panorama Creek Drive, Rochester, New York, 14625, United States.
Support Window
Monday to Friday, 9:00 AM–5:00 PM (America/Chicago local time). Outside-hour messages remain available for review in the next weekday service session.